When microsoft unveiled its surface book at the windows 10 devices event back in october, it dubbed the device the the ultimate laptop. Common surface book problems windows central forums. The dynamic fulcrum hinge, as microsoft calls it, is an unusual. This is how surface books crazy hinge works the verge. The surface book 3 is expected to arrive in mid2020. Microsoft is always looking into different solutions to improve the hinge mechanism of its 2in1 surface pro and surface book devices. Resetting lets you choose whether to keep your files or remove them, and then it reinstalls windows. However, the external monitor gets disconnected temporarily if i adjust the angle of the screen of the surface book again whether the external monitor is connected directly or via the. A simple deattach, reattach generally fixed the problem, but its still rather.
Like the pro, the surface book would function as either a laptop or a tablet. Type cover, surface dial, microsoft office, and some software and accessories sold separately. How well does the surface book 2 hold up after a year. The hinge that connects the screen to the keyboard doesnt let the surface book close fully flat. It has the same matte silver finish with a metallic build, same book spine like curved hinge design and so on.
The fourthgeneration surface pro tablet, released october 26th, 2015. A subreddit for the microsoft surface family of products. Microsofts future surface device may come with more durable hinge. Oct 19, 2017 the ceramic center and muscle wire hinge mechanism in the surface book 2.
Microsoft will correct the hinge issue on surface book 2. Brand new surface book 2 hinge noise february 2020. You see, ive always admired the design of all of microsoft s. It comprises 7 generations of hybrid tablets, 2in1. Microsoft is very proud of the hinge mechanism introduced in the surface book. When you close it, the surface book takes on more of a. Microsoft pretty thoroughly wowed us this morning with its introduction of the surface book, a new laptop. The microsoft surface book compares well with the best premium laptops weve seen, with the added feature of a detachable screen. There are plentiful growing pains regarding microsoft s surface computers, including windows 10 continuum, drivers, syncing, the app store, dgpu, and other issues.
Latest surface book solution will solve some hinge. Microsoft surface is a series of touchscreenbased personal computers and interactive whiteboards designed and developed by microsoft, running the microsoft windows operating system. The dynamic fulcrum hinge is what makes the surface book so. My surface book hinge is causing problems microsoft. I just recieved my my microsoft surface book 2, 258 gb with 16gb ram and intel i7, that i was replacing my college computer with. Official home of microsoft surface computers, laptops, pcs, 2. Introducing surface book 3, surface go 2, and surface earbuds introducing surface go 2, surface book 3, surface headphones 2 and surface earbuds microsoft surface spring lineup. The microsoft surface pro 4 is a beautiful portable laptop and tablet hybrid. The surface book hinge is not a good look betanews. The story behind the surface books crazy new hinge wired. Got my surfacebook today is anyone else having issues detaching or reattaching the tablet like this. By james falconer in forum microsoft surface book replies. I wont detail the issue here, because i already covered it in another story.
Jan 31, 2019 the surface book 2 is by no means a cheap pc. Sure, the dynamic fulcrum hinge can be a bit fussy, but it solves. Its almost flush that is, the closest hinge section and the base are almost touching the desk, but i have checked it with a magnifier and the rubber strip is definitely touching the desk. Microsoft surface book has a gap in hinge business insider. In the 70ish days that i had it, i experienced 37 bsods, an average of about one every two days. The surface book s hinge is something that microsoft seems quite pleased with. As it opens up, the hinge sort of rolls outward, pushing. Can i replace the hinge or kickstand of my surface pro 4. Reports claim that microsoft closed the gap caused by the surface books special fulcrum hinge on the upcoming model. Just a little higher rubber strips would probably solve the problem, even for devices where the first hinge section is misaligned a little bit. Some of the other unique aspects of the book 2 design pertain to the hinge, whose vaguely.
I noticed that the back hinge started wearing away and coming out. If youre in draw mode or view mode, the keyboard and touchpad are disabled to prevent accidental keystrokes. Surfacebook screen can crack from closing the lid youtube. Disconnect the power cord from your surface book and unplug any video adapters and usb devices such as printers, keyboards, and mice. Dec 16, 2015 when microsoft unveiled its surface book at the windows 10 devices event back in october, it dubbed the device the the ultimate laptop. To further emphasize the issue, my spouse also has a surface book and the exact. The surface book 2s secret weapon is ceramic, says panos panay. If you accidentally press the detach key w hile your surface book is shutting down, press the key again.
Rather than simply bonding the screen and keyboard base together, its. On a side note, i wish it would allow to rate the screen 360 degree like the lenovo yoga series, instead of being forced to unplug the screen, rotate it manually and plug back in opposite position. I had to replace my original surface book i716gb1tbperf base, purchased in november. When i close the screen, the detach button lights up if i put the computer to sleep, and then close the screen, the red light on the detach button will turn on as i am closing the lid, and wake the computer back up from sleep before i can completely close the lid. Microsoft fixed one of the most annoying surface book.
Both surface book 2 models feature gorgeous displays, something microsoft has gotten steadily better at over the past few years. The story behind the surface book s crazy new hinge microsoft ralf groene and his design team at microsoft first conceived of the recently revealed surface book while working on the surface pro. I look forward to knowing where in eu you would list thousands in the form of x. For its newest patent, however, it seems to be taking a page out of the microsoft surface book s, er, book. Nov 03, 2015 a look inside the clever mechanism that makes microsoft s surface book so cool. Lenovo already has a distinctive hinge of its own that it uses for its yoga devices. My surface book 2 is sleek, fast, innovative digital trends. When it is closed and you shake it slightly, you can clearly hear a clatter in the area of the right hinge. The surface book 2s secret weapon is ceramic, says panos.
If youve tried the other troubleshooting steps and youre still having problems detaching your keyboard, try resetting your surface book. Microsoft s research team may be hard at work working on new hinge designs for the likes of the surface book, but the surface laptop is a much more traditional construction. Aug 15, 2016 surface book 2 could fix the biggest problem with microsofts laptop microsoft is hard at work on a followup to its first inhouse laptop surface book which is rumoured to overhaul one of. Surface book i7 512gb surface dock dock detached when i adjust screen angle of sb. Microsoft introduced a new surface book laptop during its windows event on wednesday, but it made sure not to call it a surface book 2. Jun 30, 2019 a previous hinge design, seen here on microsofts surface book 2 15inch model ewan spence ewan spence as noted, this is not the first patent to reveal microsofts work on its computing. By james falconer in forum microsoft surface book 2 replies. The overall thickness of the surface book 2, when it is in a closed position, is almost twice that of the apple macbook pro. Microsoft is reportedly working on new surface devices with major design improvements. Whenever i move my surface book clipboard while attached to the base i hear windows playing that new device connected disconnected sound.
Jun 05, 2018 the 15inch surface book 2 has a real problem with its power supply. When i close the clipboard quickly, i will hear the detach sound and the keyboard detach button lights up and then the attach notification pops up. The hinge solved microsofts structural problems by allowing the. In practice, it just means that the surface book s hinge seems to flex as it opens and closes the display. There were rumors microsoft would give up on its dynamic fulcrum hinge and eliminate the gap it creates, but nah, its still there and remains one of the most prominent features of the surface book i7. The hinge has to be able to support the display and internals of the surface book. Oct 06, 2015 the hinge has to be able to support the display and internals of the surface book. Oct 06, 2015 the surface book is a laptop replacement. Microsoft believes, as do i, that such devices are the future. I may have some slight scratching on the closest hinge section you can kind of see it as a white dotted. As per a new patent filing, microsoft could introduce a new hinge mechanism for the upcoming surface laptop or surface book. Fix problems detaching or attaching your surface book keyboard.
Please check the network icon in the task barand sounds. Jan 27, 2020 at the midpoint of the surface book, theres a piece of connective tissue that microsoft calls the dynamic fulcrum hinge. Oct 07, 2016 the microsoft surface pro 4 is a beautiful portable laptop and tablet hybrid. Microsoft calls it a dynamic fulcrum hinge, but it looks like a cross between a caterpillar track. From a dual screen hinge, through improved screen detaching connectors, to adding a screen into the surface pen, 2019 has seen a raft o published patents that show the innovation inside microsoft. This design annoyed many owners, with the gap created by the. Microsofts future surface device may come with more. Ive had the replacement since midfebruary, and no problems with it so far. As for other surface book 2related rumors, microsoft has reportedly fixed an issue regarding the devices unique fulcrum hinge. A closer look at the surface studios zero gravity hinge. Jun 05, 2017 the microsoft surface book is available in many technical configurations from the microsoft store and several other vendors, like amazon, best buy, and newegg.
Press question mark to learn the rest of the keyboard shortcuts. Part of doing that, it seems, is extending the hinge. Microsoft fixed one of the most annoying surface book features. And what makes this possible, and gives the surface book its definitive and notofthisworld look, is the hinge that connects the keyboard base to the. Lenovo foldable device could have a surface book hinge. Would you buy a surface laptop pro if microsoft made it.
Jul 14, 2019 following reports that the may update to windows 10 was causing a number of issues, microsoft has confirmed that it will be blocking the update to surface book 2 models for the foreseeable future. This problem might be caused by hardware issues, and if it is, we suggest that you ask for a replacement from the nearest physical retail microsoft. The greatest problem of the surface pro 4 is addressed by the surface book. Latest surface book solution will solve some hinge problems. Oct 17, 2017 both surface book 2 models feature gorgeous displays, something microsoft has gotten steadily better at over the past few years. My surface book hinge is causing problems microsoft community. Microsoft introduced a new surface book laptop during its windows event. Three important features for microsofts surface laptop 3. Microsoft surface pro 4 broken kickstand hinge problem.
Microsofts goal with the surface is to deliver a single device that works well as a tablet and a laptop. If no surface book 2, what do you hope to see at the spring event. Ive been using the surface book 2 as my sole pc since it was released. Microsoft reception towards the surface book, microsoft s first laptop, is generally very positive, but theres one thing on the laptop itself that has. As per a new patent filing, microsoft could introduce a new hinge mechanism for the upcoming surface laptop. Oct 23, 2015 microsofts new surface book is a highend device that the company hopes will drive consumers to buy a premium windows laptop. Beneath the display is the same fulcrum hinge from the original surface book that stretches around the base and has the same. Microsoft patent points to hinge improvements for surface. For more info on resetting your surface, see restore or reset surface. Microsoft has identified a compatibility issue on some surface book 2 devices configured with nvidia discrete graphics processing unit dgpu.
Feb 27, 2016 and microsoft buy surface book microsoft store united kingdom online store both of those major companies seem to use the comma, and periods as they were intended. A recently discovered patent revealed that microsoft is. Devindra hardawar engadget based on my handson with the surface book 2, its definitely much more stable than the. Microsoft surface book serious construction problem. The two sides are held together with that same crazy hinge found on the first surface book. Microsoft s new surface book hinge is a unique feature of the laptop and brad sams takes a closer look at what makes this feature stand out. Surface book whenever i move the hinge the keyboard, mouse. Wet a cotton swab with rubbing alcohol use 95 percent isopropyl alcohol or higher if possible. The surface book 3 will ship with windows 10 home, a somewhat odd choice for. A new report claims microsoft wont release the surface book 3 at its october event.
It generally plays nicely with an external monitor both directly connected and connected through the surface dock. Microsoft admits ultimate laptop surface book has issues. Hinge problem when closing microsoft surface forums. A look inside the clever mechanism that makes microsoft s surface book so cool. After updating to window 10, version 1903 may 2019 feature update, some apps or games that needs to perform graphics intensive operations may close or fail to open.
At the midpoint of the surface book, theres a piece of connective tissue that microsoft calls the dynamic fulcrum hinge. Many hours went into designing the hinge and latch on the surface book to make it the ultimate laptop. Aug 10, 2016 as for other surface book 2related rumors, microsoft has reportedly fixed an issue regarding the devices unique fulcrum hinge. Testing conducted by microsoft in september 2019 using preproduction software and preproduction. One thing that critics expected to be a big problem, instead proved to be a revolutionary step. Take a closer look at how surface book 2 is the ultimate laptop for running office apps and demanding graphics software, and writing and navigating with surface pen and touch. This design annoyed many owners, with the gap created by the hinge when closed looking rather unpleasant. Reviewers have a big problem with the hinge on microsofts.
Surface book 2 could fix the biggest problem with microsofts. Rather than replacing the entire device i do have a warranty i would rather try to fix it myself. Microsoft surface book serious construction problem android revolution mobile device technologies anyone can confirm such problem. Surface pen sold separately for surface book 3, surface pro 7, surface laptop 3, surface pro x, and surface go 2. Microsofts future surface device may come with more durable. The convertible laptop has an innovative hinge that keeps the screen. As soon as i even change the angle of my screen, the keyboard is not working anymore and i have to either change the hinge further. I accidentally stepped on my surface pro 4, and one of the hinges on the kickstand broke. According to microsoft marketing materials, all three sections of the hinge should be perfectly aligned. Reviewers have a big problem with the hinge on microsofts new laptop. Microsoft is preparing a new surface book styled hinge that will support a flexible folding screen. When the surface laptop was released a year ago, it immediately struck me as the microsoft built computer id been waiting for.
However, the external monitor gets disconnected temporarily if i adjust the angle of the screen of the surface book again whether. Occasionally i notice that the surface book trackpad will stop responding when this occurs leading me to believe that the hinge is failing and it is disconnecting from the base with movement. Feb 27, 2016 its almost flush that is, the closest hinge section and the base are almost touching the desk, but i have checked it with a magnifier and the rubber strip is definitely touching the desk. Anyone else have this problem with the hinge on their surfacebook 2.
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